PRIVACY POLICY
PRIVACY POLICY
Introduction
This Privacy Policy explains how DigiMonk.ai (“we”, “our”, “us”) collects, uses, stores, and protects your information when you use our website, services, and WhatsApp-based AI tools.
By using DigiMonk.ai, you agree to the practices described in this policy.
Information We Collect
- Personal Information
- Name
- Email address
- Phone number
- Company name
- CRM details (if integrated)
- Lead Conversation Data
To deliver our AI automation services, we collect and process lead responses, chats, and interaction logs.
- Technical Information
- IP address
- Browser type
- Device information
- Usage statistics
- Cookies
How We Use Your Information
We use the collected data to:
- Provide and improve our AI services
- Qualify and prioritise leads
- Automate follow-ups
- Book appointments on your behalf
- Sync with CRM tools (Zoho, HubSpot, Pipedrive, etc.)
- Improve platform performance
- Provide customer support
- Send service-related updates
We do not sell your data to any third party.
Data Security
We use industry-standard encryption, secure servers, and access control to ensure your data is protected at all times.
Third-Party Integrations
If you integrate DigiMonk.ai with external tools such as:
- Zoho
- HubSpot
- Pipedrive
- Google Sheets
- Calendly
you allow us to exchange necessary data for workflow automation.
User Rights
You may:
- Request access to your data
- Request correction or deletion
- Withdraw consent
- Disable platform usage at any time
Changes to Privacy Policy
We may update this policy occasionally. Continued use of our platform indicates acceptance of the revised terms.
